Can't find an answer - please contact us. We are happy to help.
You can find our ingredient label on the “Ingredients” tab on this page.
Our Omega-3 is derived from wild caught mackerel, anchovy, and sardine oil, molecularly distilled to remove impurities such as mercury and other heavy metals.
Curcumin is the active substance (flavinoid) that comes from the spice Turmeric, a plant of the ginger family.
There is no wheat or gluten in Relief Factor.
Relief Factor does contain trace amounts of soy, as the Vitamin E in our Omega-3 capsule is derived from soy.
The dry capsules are botanical, and contain no animal products, so they should fit anybody’s definition of vegan. On the other hand, the Omega-3 acids are extracted from fish oil and placed inside a soft gel made of beef gelatin, which would disqualify the supplements from vegan diets.
These are not organically grown herbs, so there is a possibility of pesticides/herbicides, but this doesn’t mean that any were used. The herbs may technically be organic but the supplier may not have decided to go through the costly process of obtaining true organic certification.
We ship all our packages via United States Postal Service, to all deliverable addresses within the United States, including Post Office Boxes.
We are unable to ship outside the United States at this time.
We accept returns of any Relief Factor product within 90 days of original purchase that has the original blue and green bag intact, unopened, and unmarked in any way. To return Relief Factor product, simply write "refused" on the outside of the package and place it in your mailbox or take it to your local post office. Once we receive it back, we will issue a refund less the cost of shipping. If the outer, white package has been opened, you must pay the return shipping costs. Return Address: Relief Factor by Promedev, Customer Care 11015 117th Place NE, Kirkland, WA 98033
We are unable to ship outside the United States at this time.
You can order online at our website or by calling us at 800-500-8384 (Monday-Friday, 6am - 5pm PST). Relief Factor is not available in stores or on any other websites.
If you order the 3-Week QuickStart for $19.95 then the following full month’s supply of 60 packets is only $79.95 each month. However, without ordering the 3-Week QuickStart and becoming a preferred member, a single month supply of 60 packets is $93.95 plus S&H. This is why nearly 95% of people begin by ordering the 3-Week QuickStart.
We accept all major credit cards, but not PayPal, checks, or money orders. To use your HSA card, you will need to contact them and get prior approval before ordering with us. Some companies will cover Relief Factor and some will not.
You can expect a responce within ONE business day
* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.